Terms and Conditions

Last Updated: 2023

Welcome to vanlifers.store. By accessing and using our website, you agree to the following terms and conditions. If you do not agree, please do not use our site.

1. General Information

vanlifers.store exclusively sells natural wool insulation within the United States. We reserve the right to modify these terms at any time, and continued use of the site implies acceptance of these changes.

2. Ordering and Shipping

• Creating an account is not required to make a purchase.
• All prices are displayed before taxes; taxes are calculated at checkout.
• Orders are processed within a maximum of two (2) business days and shipped via UPS Ground.
• We are not responsible for shipping delays caused by the carrier.

3. Returns and Refunds

• Returns are accepted within 30 days of receiving the order.
• Products must be unused and in their original packaging.
• The customer is responsible for return shipping costs.
• To initiate a return, please contact us at contact@woollife.us.

4. Warranty

• We do not offer a product warranty.

5. Acceptable Use of the Website

By using vanlifers.store, you agree not to:

• Attempt fraud or provide false information when making a purchase.
• Use the site for unlawful or unauthorized purposes.
• Hack, modify, or damage the website.
• Resell our products without authorization.

We reserve the right to cancel orders and restrict access to the site for users who violate these terms.

6. Purchase Restrictions

• You must be 18 years or older to make a purchase.

7. Privacy Policy

Any personal information collected is handled according to our Privacy Policy, which you can review [here]

8. Contact Information

For any questions regarding these terms, please contact us at: contact@woollife.us